The headline figure is pretty attractive- mainly for the 2 year warranty when many of these cars are coming to an age when something will go wrong.
I bet a good percentage of customers will make a warranty claim- some of which can be pretty expensive. It costs vw £1000 every time they do a thermostat.
Major service also includes plugs, air filter, pollen filter ( and, of course ,oil and filter), so around £150 parts over 2 years.
Add £100 for 2 MOTs and a little for breakdown.
So how do VW make their money on these plans?
By making customers pay for unnecessary work.
Having MOT on the same day as service is a big problem too- very easy for them to find something that must be done to get you through the mot.
It’s a nasty, dishonest way to do business.
If you’re happy with that, then go for it- you do get some protection from the warranty- but be prepared for a fight if you need to use it. You also preserve your “ full vw service history “ which, like it or not, is worth something in the used market.
I’ve had 2 service plans. I’m gonna start doing my own servicing now- it’ll save me around £550 over 2 years.
More importantly, I hope it’ll be a more pleasant experience.
